Shipping & Returns

Shipping:

• $8 flat-rate US shipping or FREE on orders over $101!
• Orders are processed and shipped out within 24-48 hours.
• FREE local pickup is available in Crossville,TN (Choose option at checkout.)

Returns: 

• Returns on unworn, unwashed items with tags still attached and odor Free (any odor, smoke or any kind or pet smell), are accepted within 14 days of receipt of item with a 15% restock fee or exchange for same or higher amount than original purchase
• Only one exchange may be performed (ex. may not exchange an exchange)
• Returns are eligible for same form of payment (cash, credit, Sezzle, ShopPay or PayPal) as purchased. 
• Sale/clearance items (any items over 30% - including BOGO % deals - are considered clearance) & hats are NOT returnable, they are final sale. 
• Shipping charges (original and return) are the customer’s responsibility. 
• Any item that was shipped with Free shipping will only be refunded original amount minus shipping charges.
• Please fill out the form to initiate your return (if eligible):

Please return to
122 The Crossings,
Crossville,
TN 38555.

No additional coupons or discounts will be given after purchase.

Pickup Disclaimer:

• local pickups that are not picked up within 90 days will be donated.
• We will attempt to contact you via phone number and email address on file and, if known, your facebook messenger for a friendly reminder, but we are unable to store orders over 90 days.